Privacy Policy
Your privacy matters to us. This policy explains what data we collect, how we use it, and your rights regarding your personal information.
Table of Contents
1. Data We Collect
We collect the following types of information:
| Category | Examples | Purpose |
|---|---|---|
| Account Data | Name, email, password (hashed), role | Authentication & account management |
| Profile Data | Bio, specialization, experience, avatar | Personalization & instructor profiles |
| Learning Data | Enrolled courses, progress, quiz scores, certificates | Tracking learning progress |
| Payment Data | Transaction ID, payment method, amount | Processing enrollments (no raw card data stored) |
| Usage Data | Login timestamps, page visits | Security & platform improvement |
2. How We Use Your Data
We use your data to:
- Provide and improve the LearnHub platform
- Process enrollments and verify payments
- Issue certificates upon course completion
- Send important account and course notifications
- Personalize your learning experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
We do not sell your personal data to third parties.
3. Data Sharing
We may share your data with:
- Instructors: Your name and progress in their courses (not your email or payment info)
- Service providers: Hosting, email delivery, and analytics tools under strict data processing agreements
- Legal authorities: When required by law or to protect our rights
We never share your data with advertisers or data brokers.
4. Cookies
We use session cookies to keep you logged in. These are essential for the platform to function and are deleted when you log out or close your browser.
We do not use tracking cookies or third-party advertising cookies.
5. Data Security
We protect your data using:
- Bcrypt password hashing (passwords are never stored in plain text)
- Session-based authentication with HTTP-only cookies
- Server-side input validation and parameterized queries
- Regular security reviews
No system is 100% secure. If you suspect unauthorized access to your account, change your password immediately and contact us.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate data via your profile settings
- Deletion: Request deletion of your account and data
- Portability: Request your data in a machine-readable format
- Opt-out: Disable non-essential notifications in account settings
To exercise these rights, contact us at support@learnhub.com.
7. Data Retention
We retain your data for as long as your account is active. If you delete your account:
- Profile and learning data are deleted within 30 days
- Payment records are retained for 7 years for legal compliance
- Anonymized usage statistics may be retained indefinitely
8. Children's Privacy
LearnHub is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the Platform. Continued use after changes constitutes acceptance.
10. Contact Us
For privacy-related questions or requests:
- Email: support@learnhub.com
- Address: LearnHub Inc., Addis Ababa, Ethiopia